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Why my phone number cannot be updated on the profile?
Why my phone number cannot be updated on the profile?
Veracity by DNV avatar
Written by Veracity by DNV
Updated over 8 months ago

If you go to your Veracity profile page and see that the phone number field is greyed out and cannot be updated, it means that you have used your phone number to register for two-factor authentication and you will have to contact support to get it changed.

Please get in touch with our support team by filling in a request form as accurately as possible at Support | Veracity by DNV

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